Choose the right first agent in 10 minutes
Most service businesses don't have a lead problem. They have a lead-handling problem: missed calls, slow follow-up, and callers who never get booked.
Context: A 30-day study across 85 businesses found small businesses answered only 37.8% of inbound calls.
This determines which agents are most relevant.
Score each category 1-5. Be honest, this determines your starting point.
Pick the one that costs you the most right now.